Privacy Policy & SMS Privacy Statement

1. Information We Collect

We may collect information that you voluntarily provide when you contact JLX Environmental, request a quote, submit a website form, upload photos or other information, communicate with us by phone, email, or text message, or request services.

This information may include:

• Name
• Phone number
• Email address
• Property or service address
• City, state, and ZIP code
• Information about your property or environmental concern
• Photos or files you choose to upload
• Scheduling preferences
• Communications you send to JLX Environmental
• Other information you voluntarily provide

Our website may also collect limited technical information automatically, such as browser type, device type, pages visited, referring pages, and similar website-use information.

2. How We Use Information

JLX Environmental may use information collected through this website or through direct communications to:

• Respond to questions and service requests
• Prepare and provide quotes
• Schedule and perform requested services
• Communicate about appointments, projects, and customer-service matters
• Follow up on inquiries and quotes
• Operate and improve our website and services
• Understand how visitors use our website
• Support advertising and marketing activities where permitted and where the appropriate consent has been provided
• Maintain business and service records
• Comply with applicable legal obligations

JLX Environmental does not sell your personal information.

3. Cookies & Tracking Technologies

Our website uses essential cookies required for core website functionality.

With your consent, we may also use optional analytics and marketing technologies to understand website usage, measure performance, and support our advertising.

Our cookie categories include:

• ESSENTIAL — Cookies and technologies required for the website to function properly. These are always enabled.
• ANALYTICS — Optional technologies used to understand website usage and performance.
• MARKETING — Optional technologies used for advertising and marketing purposes, which may include Meta/Facebook tracking technologies when present.

Non-essential Analytics and Marketing technologies are not activated through our consent system until the corresponding consent has been provided.

You can accept all optional cookies, reject non-essential cookies, or manage your preferences using the Cookie Settings control available on this website.

You can return to Cookie Settings through the link in the website footer to review or change your preferences.

4. Third-Party Service Providers

JLX Environmental may use third-party service providers to help operate our website, manage customer communications, process website forms, provide business software, analyze website performance, or support advertising and marketing activities.

These providers may process information as necessary to provide their services to JLX Environmental.

We do not authorize third-party service providers to use customer information for purposes unrelated to providing their services to JLX Environmental, except as permitted or required by law or according to their own applicable privacy obligations.

5. Photos & File Uploads

If you choose to upload photographs, documents, or other files through our website, JLX Environmental may use those materials to evaluate your inquiry, understand the conditions you are contacting us about, prepare a quote, communicate with you, or provide requested services.

Please do not submit information through a website upload that is unrelated to your request for JLX Environmental services.

6. SMS / Text Message Privacy

If you provide your mobile phone number and consent to receive text messages from JLX Environmental, Inc., we may send text messages related to your inquiry, quote, appointment, requested services, project communications, or other communications you have agreed to receive.

• Consent to receive text messages is not a condition of purchasing goods or services.
• Message frequency may vary.
• Message and data rates may apply.
• You may opt out of text messages at any time by replying STOP.
• For assistance, reply HELP or contact JLX Environmental directly.

Mobile information, including phone numbers and SMS consent information, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS consent is not shared with third parties for their own marketing purposes.

Information may be shared with service providers as necessary to deliver and support JLX Environmental’s messaging services.

7. Email & Other Communications

If you provide an email address or other contact information, JLX Environmental may use it to respond to your inquiry and communicate regarding quotes, appointments, services, or other matters related to your relationship with JLX Environmental.

Where applicable, you may request that optional marketing communications stop.

8. Information Sharing

JLX Environmental does not sell personal information.

We may share information with service providers when reasonably necessary to operate our business, website, communications systems, or customer-service tools.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, safety, or property of JLX Environmental, our customers, or others.

9. Data Security

JLX Environmental takes reasonable measures intended to protect information in our possession.

However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, resolve disputes, enforce agreements, or satisfy applicable legal and business requirements.

11. Your Privacy Choices

You may contact JLX Environmental to ask questions about the personal information you have provided to us or to request that information be corrected or deleted, subject to applicable legal, contractual, and record-retention requirements.

Cookie preferences can be reviewed or changed at any time using the Cookie Settings link in the website footer.

SMS communications can be stopped by replying STOP.

12. Children’s Privacy

This website and JLX Environmental’s services are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through this website.

13. Changes to This Policy

JLX Environmental may update this Privacy Policy & SMS Privacy Statement from time to time to reflect changes to our website, services, technologies, or privacy practices.

When this policy is updated, the revised version will be posted at this same URL.

14. Contact JLX Environmental

Questions regarding this Privacy Policy & SMS Privacy Statement can be directed to: